Term & Conditions

Welcome to WelfordStores! By accessing or using our website (https://welfordstores.com/), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Information

WelfordStores is a family-owned business based in Birmingham, United Kingdom. We specialize in selling tumblers, bar necessities, decanter sets, and cocktail shaker sets. By purchasing from us, you agree to abide by these Terms and Conditions.

2. Ordering and Payments

  • All prices are listed in GBP (£) and include applicable taxes.

  • Payments are accepted through secure payment gateways available at checkout.

  • Orders are processed within 0-1 business days and shipped within 1-3 business days after handling.

3. Shipping and Delivery

  • We only ship within the United Kingdom via Evri, Royal Mail, and Yodel.

  • Delivery charges are a flat £10 per order.

  • Estimated delivery time: 1-3 business days after dispatch.

  • We do not offer international shipping at this time.

4. Returns, Refunds, and Exchanges

  • We offer a 30-day return policy for damaged or incorrect items only.

  • Customers must notify us within 7 days of receiving an incorrect or damaged item.

  • Refunds are processed within 7 business days after the returned item is received.

  • Exchanges are available upon request.

5. Cancellation Policy

  • Orders can be cancelled before dispatch by contacting our support team.

  • Once shipped, cancellations are not possible.

6. Limitation of Liability

  • WelfordStores is not responsible for delays caused by shipping carriers or unforeseen circumstances.

  • We are not liable for any misuse of our products.

  • Customers are responsible for providing accurate shipping and contact information.

7. Privacy Policy

  • We respect your privacy and protect your personal information as per our Privacy Policy.

  • We do not share your data with third parties without your consent, except as required by law.

8. Changes to Terms & Conditions

  • We reserve the right to update these terms at any time. Changes will be effective immediately upon posting on our website.

9. Contact Information

For any inquiries, please contact us:
📞 +44 121 554 8669
📧 support@welfordstores.com
📍 2A Broughton Rd, Handsworth, Birmingham B20 2PS, United Kingdom

By using our website and purchasing from us, you agree to these Terms and Conditions.

Thank you for choosing WelfordStores!

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