Contact
Last Updated: 9 August 2026
Welford Stores is an online pet toy shop based in Birmingham, United Kingdom. If you need help with an order, or want to ask about an item before you buy, contact us using the details below and we will reply during our stated service hours.
Contact us
Business Name: Welford Stores
Email: support@welfordstores.com
Telephone: +44 121 554 8669
Business Address: 2A Broughton Road, Handsworth, Birmingham, B20 2PS, United Kingdom
Customer Service Hours: Monday to Friday, 9:00 AM–5:00 PM (GMT/UTC+0)
Online Order Cut-Off Time: 5:00 PM (GMT/UTC+0)
What to include
If your message is about an existing order, please include your order number. If it is about a damaged or faulty item, please attach photographs — it lets us resolve things in one reply instead of several.
Response times
We answer emails during our service hours, Monday to Friday, 9:00 AM–5:00 PM (GMT/UTC+0). Messages sent outside those hours, at a weekend or on a UK public holiday are answered on the next working day.
Social Media
Stay connected with Welford Stores for the latest product launches and updates.
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