Payment Policy
Last Updated: 9 August 2026
Currency
All prices on welfordstores.com are shown in pounds sterling (GBP) and include any UK taxes that apply. The total you pay is confirmed at checkout before you place your order.
Accepted Payment Methods
Depending on availability during checkout, we may accept payment methods including:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB
- Maestro
- Visa Electron
Secure checkout
Payment is processed through Shopify's secure checkout by our third-party payment provider. We do not receive or store your full card details.
When you're charged
Payment is taken when you place your order, not when it is dispatched.
Payment problems
If a payment fails or is declined, your order will not be processed and no goods will be reserved for you. If you believe you have been charged twice for the same order, contact us and we will investigate and refund any duplicate payment.
Refunds
Refunds are returned to the original payment method. See our Refund Policy for how and when refunds are issued.
Contact us
Business Name: Welford Stores
Email: support@welfordstores.com
Telephone: +44 121 554 8669
Business Address: 2A Broughton Road, Handsworth, Birmingham, B20 2PS, United Kingdom
Customer Service Hours: Monday to Friday, 9:00 AM–5:00 PM (GMT/UTC+0)
Online Order Cut-Off Time: 5:00 PM (GMT/UTC+0)